Admission:

1. Parent counselling
2. Parents school tour
3. Chasing enquiries not converted to registrations
4. Online registration/ in house registration
5. Securing Payments for in house registrations
6. Calling & connecting for the interaction
7. Booking calender for interaction
8. Chasing to proceed with admissions
9. Securing admission documentation/filling docket/photographs/paperwork
10. Feeding on admission details in student master
11. Ensuring payment received for admission
12. Preparing monthly payment plan (Based on approval of HOD)
13. Filling reg/admission paperwork

EDS:

1. Create Portal Login For teachers
2. Create Portal login for students
3. Sorting EDS/Portal/complaints

Reports:

1. Monitoring report
2. Admission report
3. Daily movement report
4. Student data report

Parent Relations:

1. Replying to e-mail on info, admission & personal email
2. General issue/complaint handling
3. Uniform vendor queries/ complaints
4. Transport related issue/ queries
5. Telephone queries/ complaint/ admission queries
6. Finance Related issue/queries/complaints
7. Drafting & sending e-mail communication through info
8. Lost & found

1. Drafting school policies & processes to aid in fee collection
2. Drafting systems & process & e-mailing to parents to create awareness of school rules
3. Calling dashboard & live chat queries for schools
4. Marketing the school & being a part of RWA, Pre-schools & all events
5. Managing the calendar for HOS

Location - Corporate Office

Reporting Manager - CEO, Kunskapsskolan India

Job Description

Social Media

1. Understand the management’s vision for growing the brand presence on social media and digital networks
2. Formulate annual marketing social media plans in liaison with Head of Schools and CEO
3. Share daily school update on social media for all schools
4. Share festival greetings, landmark events, birthday greetings of stake holders on social media
5. Promote school events on social media
6. Liaison with creative agency/graphic designer for relevant collaterals
7. Create social media expense plan on basis of school requirement and budgets
8. Maintain expense of social media advertisements and other relevant promotional expense.

Digital

1. Official representative of the school on social media forums across Facebook and other social media
2. Active response to enraged /curious parents on social media and telephonic conversations
3. Create social media content for event and other engagements
4. Identify school related conversations on social media / digital media ( Telegram/WhatsApp) and report to management
5. Vigilance for brand stories on all social platforms

Website

1. Work with SEO team to identify SEO opportunities
2. Regular content updates of website
3. School Fee Structure / Events to be regularly updated on the website
4. Manage central live chat , provide resolutions and share live chat queries with respective schools

Location : Corporate Office

Reporting Manager : CEO, Kunskapsskolan India

Job Description

Brand:

1. Understand the management’s vision for growing the brand presence across India
2. Formulate Annual Marketing plans in liaison with Head of Schools and CEO
3. Develop creatives for events/social media/all print /outdoor/signage for all schools
4. Brand custodian for all images, logo's, artworks and Fee structure's
5. Conduct Brand shoot at regular intervals
6. Formulate tie up with corporates, employee benefit programs
7. Pre-School Tie up across locations
8. Identify Industry events for school & management participation
9. Pitch school leaders & corporate office management at Industry events as Speakers
10. Department billing and payment custodian

PR:

1. Official representative of the school on social media forums across Facebook and other social media
2. Active response to enraged /curious parents on social media and telephonic conversations
3. Seek and draft responses for relevant PR stories across locations

Digital:

1. Post social media updates of the school on designated FB pages
2. Create content for Press releases, Ad creatives, School brochure
3. Identify school related conversations on social media / digital media ( Telegram/WhatsApp) and report to management
4. Vigilance for brand stories on all social platforms

Events:

1. Liaison with school heads and administration team for events in school marketing calendar
2. Identify vendors for event execution
3. Market the event on relevant platforms and mass-mailing
4. Vendor association and contract for summer camp across schools.

Website:

1. Work with SEO team to identify SEO opportunities
2. Regular content updates of website
3. School Fee Structure / Events to be regularly updated on the website

Job Title : Admissions Manager

Objective : To facilitate the admissions process for all new admissions to the school, to oversee the overall impact of parent experiences when visiting the campus and to provide administrative support to ensure effective academic best practices in the school.

Admission

- to be the first line of contact and communication for all potential admissions in the school, to give presentations and guided tours of the school premises and respond to queries,

- to set up leadership interactions for final stages of admissions,

- to supervise children’s admission level testing for children seeking admission in Class 1 and above,

- to seek to develop Corporate relationships to pursue avenues for pupil admissions.

- Ensure all visitors, callers and people seeking interaction with school are dealt with in an efficient, timely and effective manner.

Hospitality

- Supervise and oversee arrangements to ensure that visitors to the school premises, be it parents or others, are comfortable and well looked after – treated with warm hospitality.

- Keeping parents informed on any medial issues & concerns

Student records

- Maintain record files for each student, sharing key critical information with teachers, ensuring that all databases of parents and students are kept up to date at all times.

- Supervise and ensure that ‘first level contact’ for all visitors to school is warm, empatnnhic and positive.

Public Relations

- In collaboration with campus and project leadership, combining efforts at times with Marketing Department, work to maintain a positive public relations image for the school.

Daily reports & updating Registration & Admission status

- Supervising and updating information & data related to admissions, withdrawals and student status.

- Arrange for issue of transfer certificates in all cases of withdrawal, after overseeing completion of ‘No Objection’ form and clearance of all dues etc.

- Working on daily/monthly & yearly reports

All academic related work

- Provide liaison for teachers to ensure that academic activities are all administratively supported.

Student identity Cards

- Monitoring the printing & issuing new /replacement ID cards to all students & Parents

Fee Collection

- Fee collection in all cases of new admissions

- Coordinating and working closely with fee department

KED Portal & ERP System

- Responsible for coordination between Sweden & India on maintaining EDS and the learning Portal

- Ensuring the ERP system is updated

- In charge of ENTAB ERP

School Committee

- In charge & keeping record of all committee related to Kunskapsskolan School Gurgaon